SMS Terms &
Conditions
The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document. Note: If
you have a Terms and Conditions page, this information should be included there, and not in the privacy policy. The document must include the following:
SMS Terms & Conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):
-
Appointment reminders
-
Follow-up messages
-
Billing inquiries
-
Account Status
-
Quote
Example: "Hello, this is a friendly reminder of your
upcoming appointment with [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."
3- Message Frequency:
Message frequency may vary depending on the type of communication.
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from [Company Name] in the following ways (This is an example. Please include the method used.)
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging
list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP.
Additional Options:
8- Standard Messaging Disclosures:
-
Message and data rates may apply.
-
You can opt out at any time by texting "STOP."
-
For assistance, text "HELP" or visit our Compliance & Privacy Policy Terms and Conditions page.
-
Message frequency may vary